Data & AI Practice Lead

This position has now been filled.

Please go to the vacancies section to see what is available or contact jobs@quorum.co.uk.

We are one of the largest Microsoft Partner’s in Scotland, as well as a Microsoft Direct Cloud Solutions Provider (CSP).  Reporting to the Data & AI Director, you will play a pivotal role as a member of the Data & AI Leadership team with full responsibility for managing our rapidly growing team of data consultants. Working closely with the Data & AI Team Leads, you will be responsible for driving adoption of technical solutions and standards and establish best practices for documentation and support whilst working alongside the internal sales team on pre-sale opportunities.

You will be contributing towards setting the technical strategy and direction for our Data & AI clients, therefore you will be expected to stay abreast of relevant technical solutions and services and how these can be deployed to our clients.

Quorum’s core capabilities include Consultancy, Project and Professional Services, and Managed Services.  We specialise in Microsoft’s Modern Workplace, Azure Cloud Adoption and Cloud Migration, Data Platform, Security and Identity and Cloud Application Development. 

The role:

Coaching, leading, developing, supporting and line management a team of senior consultants (team leads) and engineers who are themselves responsible for delivering projects and support escalation for a broad range of clients.
Overseeing and coordinating the daily operational activities of the data team.
Overall responsibility for resource management of the data team. Ability to prioritise and ensure work is delivered against competing priorities, working with the team leads to resolve resource conflicts;

Helping the team grow in technical and consulting experience through appropriate training and project exposure.

Coaching individuals to develop their presales and consulting skills, calling on the experience from the wider team leads / Quorum.

Ensuring that all team members are informed about important updates, decisions, and organisational changes.

Ensuring 3rd level support escalation is provided across the full range of data services.

Line management approvals within internal systems – holidays, Overtime, on-call, sickness etc.

Ensuring appropriate time recording for each individual in line with utilisation targets.

Line management of the Data and AI Team consultants.
Scheduling – Working with the Sales team, and the Project Management Office to resource and schedule upcoming project work.
Working with Quorum’s Head of Service Delivery to help develop and maintain a continuous service improvement plan for Quorum’s data managed service customers.
Working closely with the Data and AI Director to ensure that operational plans support strategic objectives.
Recruitment and skills development – Work with the Data and AI Team Leads to identify and plan for recruitment and skills development within the team.
Responsible for working with the Data and AI Team Leads to drive adoption of technical solutions and standards, develop new service offerings, and establish best practices for documentation and support.
Lead Data and AI projects, potentially calling on resources from the wider pool of Data and AI consultants, and the wider Quorum, in virtual project teams. Ensuring that best practices are followed, including documentation and support processes for solutions.
Working with Quorum’s Sales team to assist with tender responses and pre-sales activities, and identifying opportunities for growth within our existing clients.
Foster a collaborative and efficient team environment, aligning staff with company goals and projects.

What we are looking for:

A proven background in team management within a Data environment.
Assisting pre-sales functions.
Excellent written and verbal communication skills.
Ability to adapt quickly to a fast-paced environment.

Why Quorum?

Quorum is an Employee Owned company providing IT managed services, projects, and professional services to a diverse range of clients from enterprise scale clients to small/medium business within both the private and public sectors.

We offer highly competitive salaries with an excellent benefits package including contributory Pension, Private Health Care, the ability to buy and sell holidays, as well as paying for your home broadband, excellent training and development opportunities with the ability to earn annual bonus on professional accreditations, and an annual personal technical budget to ensure you stay up to date with the latest technologies.

Still not convinced? We encourage personal development and have a highly collaborative working culture with high levels of employee retention. We have won awards for our Family Friendly Working and pride ourselves on our ability to manage employees individual needs to make work-life fit around personal life. We believe our culture is our strength and want to work with likeminded individuals who love technology as much as we do.

We are looking for the exceptional, the very best, to join our fast growing company and deliver world class solutions to our clients.  We eat, breathe and sleep technology – do you?  If so, then this is the role for you, and you will be fully supported in terms of training and gaining industry certifications.