
Modern Data, Real Business Impact:
Advanced Cloud Data Services
One of the largest water retailers in the UK, supplying over 340,000 businesses, partnered with Quorum to embark on a strategic data transformation journey.
With ambitious growth plans and a commitment to a cloud-first strategy, the client aimed to modernise its data infrastructure, replace legacy tooling, and enhance business intelligence and analytical capabilities.

Quorum’s solution fully aligns with the client’s cloud-first strategy and is designed to meet the following objectives:
- Deliver a transformative central data warehouse providing a single version of the truth for Metering & Billing.
- Consolidation of data from the meter data warehouse export, market metering data, meter reading company data and reference datasets on properties and addresses into a single central data warehouse.
- Ingestion of historic data into the data warehouse from the staging area.
- A design built using modern data best practices.
- A platform using SaaS built on public cloud.
- A solution which leverages existing investment in Office365.
- Delivery of an online set of dashboards to the internal BI team users.
- Define the requirements for the provision of production support services going forward.
The benefits of Quorum’s advanced cloud data services for include:
Improved team efficiency
and performance
Scalable solutions aligned
to comany growth
Improved decision making through
data quality and consolidation
The Solution
The client initially engaged Quorum around the build of a meter and billing data warehouse. Various complex data feeds were then identified and subsequently required significant data architecture design and ETL developments across the wider programme. Quorum now supports the client’s root and branch transformation of their technology and data landscape.
The Quorum team aligned to the client consisted of:

Project Manager

Senior Data Architect

Senior Data Engineer

Azure Senior Architect
Through our trusted relationship, Quorum has also been asked to deliver:
• Additional Project Management Services to support Programme Planning and Priorities.
• A Data Architecture Service across the entire transformation programme.
• Additional ETL Consulting Capacity.
• Additional BI Reporting Capacity.
• ETL Support, Guidance and Enablement.
• CSP subscription licensing.
Working with the client’s internal teams, our project was split into 6 phases:
INITIATION, ANALYSIS & DESIGN
Mobilisation of teams, discovery
sessions, requirements gathering,
and project planning.
BUILD & DELIVER
Setup of back-end infrastructure,
environment configuration, and
system testing.
PIPELINES & DASHBOARD DEVELOPMENT
Development of robust data
pipelines and delivery of interactive
dashboards for BI users
USER ACCEPTANCE TESTING (UAT)
Execution of testing by end users to validate functionality and performance
BUSINESS READINESS
Support for user training, change management, and operational acceptance.
IMPLEMENTATION, GO LIVE TRANSITION
Final implementation, go-live activities, and transition into managed service support.
Business Benefit
The partnership has delivered measurable improvements including:
• Increased efficiency and performance across data teams.
• Scalable solutions aligned with business growth.
• Improved decision-making through high-quality, consolidated data.
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Quorum
18 Greenside Lane Edinburgh
UK EH1 3AH
Phone: +44 131 652 3954
Email: marketing@quorum.co.uk
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