Quorum Awarded Microsoft Support Services Designation

Quorum has been awarded the Microsoft Support Services designation, a Microsoft partner recognition that formally validates our ability to deliver high‑quality technical support across Microsoft products and services.

At the time of writing, this achievement places Quorum among a select group of around only 40 Microsoft partners worldwide to have met Microsoft’s standards through a rigorous, independent external assessment of support capability, service quality, and operational maturity.

What Is the Microsoft Support Services Designation?

The Microsoft Support Services designation is reserved for partners that can consistently demonstrate exceptional capability in supporting Microsoft technologies and driving positive customer outcomes.

To achieve the designation, partners must successfully complete an independent third‑party audit assessing:

As well as a shiny new badge to add to our collection, this designation is a formal validation of the standards we apply every day when supporting client environments.

Why Quorum Pursued the Designation

We deliberately pursued the Microsoft Support Services designation to raise the bar for how we support our clients’ Microsoft environments.

Achieving this level of recognition required direct investment in our people, processes, and support capability, ensuring we meet Microsoft’s highest independently validated standard for technical support. We chose to make that investment ourselves because strong support is fundamental to delivering reliable outcomes for our clients.

What This Means for Our Clients

The most important impact of this designation is the practical benefit it delivers when Microsoft support matters most.

As a Microsoft Support Services–designated partner, we can:

There is no additional cost to our clients. The benefits of this designation are included as part of our commitment to delivering the highest standard of Microsoft support.

How You Experience the Benefit

When a Microsoft issue affects your environment, we can now escalate cases more effectively and efficiently within Microsoft, helping reduce delays and improve time to resolution.

The designation strengthens our position as a trusted escalation partner, not just managing support tickets, but actively advocating on your behalf to achieve the best possible outcome for our clients.

A Commitment to Support Excellence

At Quorum, we believe that strong technology outcomes depend on equally strong support. The Microsoft Support Services designation reflects:

As Microsoft technologies continue to evolve, we will continue investing in the people, processes, and partnerships that help our clients operate with confidence.

A huge thank you to our Managed Service team for their help throughout the audit process and for their continued dedication to supporting our customers every day. It’s their brilliant work and expertise that helps set us apart from other service providers. 

If you’re looking for support services, unhappy with your current provider, or would like to understand how our Microsoft Support Services designation benefits your organisation, please contact us today.